Device Requirements
Browsers: Supported: Safari, Google Chrome; Not recommended: Mozilla Firefox.
Software:
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Up-to-date operating system version;
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Sufficient RAM.
Troubleshooting Common Issues
Slow website performance:
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Clear the browser cache (Ctrl+R or Command+R);
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Disable video during calls;
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Try a different browser.
Display issues:
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Refresh the page (Ctrl+R / Command+R);
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Check the quality of your internet connection;
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If images are being blocked, switch to a different browser.
Errors on Apple devices:
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Make sure your iOS/macOS version is up to date;
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If you experience issues with older OS versions, update your system.
Usage Recommendations
In case of technical difficulties:
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Check the stability of your internet connection;
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Use the recommended browsers;
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Clear the cache if necessary.
For optimal performance:
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Use modern equipment;
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Keep your software up to date;
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If you experience issues with one browser, try another.
Additional Information
Technical support:
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The knowledge base is available here;
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For complex issues, contact the support team.
Finding solutions:
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Use search engines (Google, Bing);
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Check that your browser and OS versions are up to date.