Website User Guide
Device Requirements
Browsers: Supported: Safari, Google Chrome; Not recommended: Mozilla Firefox.
Software:
- Up-to-date operating system version;
- Sufficient RAM.
Troubleshooting Common Issues
Slow website performance:
- Clear the browser cache (Ctrl+R or Command+R);
- Disable video during calls;
- Try a different browser.
Display issues:
- Refresh the page (Ctrl+R / Command+R);
- Check the quality of your internet connection;
- If images are being blocked, switch to a different browser.
Errors on Apple devices:
- Make sure your iOS/macOS version is up to date;
- If you experience issues with older OS versions, update your system.
Usage Recommendations
In case of technical difficulties:
- Check the stability of your internet connection;
- Use the recommended browsers;
- Clear the cache if necessary.
For optimal performance:
- Use modern equipment;
- Keep your software up to date;
- If you experience issues with one browser, try another.
Additional Information
Technical support:
- The knowledge base is available here;
- For complex issues, contact the support team.
Finding solutions:
- Use search engines (Google, Bing);
- Check that your browser and OS versions are up to date.
