Cancel your plan or request a refund
You can cancel your Class Spot plan from your cabinet at any time. A refund is a separate request — handled by our support team within 14 days of payment.
Cancel your plan
Cancelling stops the next renewal. It does not end your access right away — you keep your current plan through the end of the billing period.
- Open the Subscriptions page in your Class Spot cabinet.
- Find your current plan and click Cancel Subscription.
- In the dialog, select one or more reasons for cancelling. Pick whatever fits — this just helps us understand why people leave.
- Click Confirm.
You'll see a confirmation. Your plan now shows as Cancelled, and the renewal date becomes the expiry date.
What happens after you cancel
- You keep full access until the period ends. Lessons, whiteboards, recordings, students — nothing is locked early.
- You won't be charged again. Auto-renewal stops on the spot.
- Your data stays. Students, courses, materials, board presets — all kept. After the period ends, access to the cabinet is restricted, but the data is there waiting if you come back.
- A Resume button appears. If you change your mind before the period ends, click Resume on the Subscriptions page to turn auto-renewal back on. Your plan continues without interruption.
Request a refund
If you were charged in the last 14 days and want your money back, contact us:
- In-product chat — click the green chat bubble in the bottom-right of your cabinet, then Start Conversation.
- Email — info@classpot.com.
Tell us the plan you bought, the date of the payment, and a short reason. We review refund requests case by case and reply within one business day. If approved, the refund returns to the same card we charged — most cards see it within 5–10 business days.
A few specifics
Cancel and refund are separate actions. Cancelling alone won't return money for the current period. If you want both — stop renewal and get your last payment back — cancel from the cabinet and email us about the refund.
No pro-rated refund for mid-period cancellation. When you cancel partway through a month, we don't refund the unused days. Instead, you keep access through the end of the period you've already paid for.
Trial cancellation. If you're on a trial, the same flow applies — cancel anytime, keep access until the trial ends, no charge.
Cancelled by mistake? Use the Resume button before the period expires. After expiry, you can subscribe again at any time — your data is still there.